Explore a Career with Jake's Fireworks

Explore a Career with Jake's Fireworks
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Print Shop Customer Service Specialist/ Production

In order to apply click on link to fill out application. https://lonestar.criterionhcm.com/jobs/403/1/#14/apply

Full Time / 40 hours per week Monday - Friday / In office

Print me a sign is local one stop shop design and printing company. For the last 20 years we have grown to provide several new medias to fulfil our customer needs. With an emphasis on wide format printing.

Job Summary: As Print Shop Customer Service Specialist / Print Production Associate, you will be the first point of contact for our clients, ensuring they receive exceptional service from start to finish. You will handle customer inquiries, process orders, provide product information, and resolve issues in a friendly and efficient manner. Additionally, you’ll assist in operations of machines, print production and finishing. Your goal is to ensure a positive customer experience and support smooth and efficient operation of the print shop.

General information on an average day:

  1. Enter new quotes, sales orders and completed invoices.
  2. Box and ship finished goods as needed.
  3. Load and unload printers.
  4. Answer incoming calls and return messages.
  5. Maintain production schedule
  6. Assist with production as needed.

Skills: Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Proficiency in using computer systems and software. Excellent spelling and grammar.

Knowledge: Familiarity with printing processes and terminology is a plus but not required. Willingness to learn and adapt to new technologies and methods.

Experience: Previous experience in customer service or retail, preferably in a print shop or related industry.

Working Conditions: The work is performed in an office and print shop environment. Dress Code is work Casual, closed toe shoes required.

Physical Demands: The work is regularly active with periods of medium exertion. Typical positions require the worker to walk or stand for short periods of time and lift and carry up to 35 pounds; bend, kneel and crouch and use fingers to operate computer keyboards. The work requires the ability to speak normally and to use normal or aided vision and hearing.

In order to apply click on link to fill out application.

https://lonestar.criterionhcm.com/jobs/403/1/#14/apply

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